Experts in property managament
Pillow offer property management services to holiday homes, serviced apartments, guest houses, B&Bs and hotel owners.
We have two key service offerings. Marketing services allow you to maximize the potential from your property while retaining hands-on control. Alternatively, our full management services gives you a totally hands-off business - hand over the keys and we hand over the profits!
PARTNERSHIP SERVICE
12% Service
- Promotion on Pillow Website
- Marketing on all 3rd Party Booking Portals
- Promotion on Pillow Social Media Channels
- Lead Generation
- Seasonal Price Planning
- Personalised Social Media Campaigns
- Management of all Guest Enquiries
- Email Marketing Campaigns
- Generating Corporate Contractor/Long Term Reviews
- Generating Guest Reviews
MANAGEMENT SERVICES
20% Service
- All of Marketing Services, Plus
- Monthly price evaluations
- Professional photography & property staging
- Maintenance, Damage & Repair Management
- Personalised Guest Welcomes
- Post booking guest customer experience management
- Housekeeping sourcing & Changeover management
- Sourcing and managing contractors
- Organising Linen
- Guest 24-hour Emergency Contact
- Periodic inspections
- Financial reporting and cashflow projections
- Generating Guest Reviews